Track my order

Enter your order number and we’ll reply on WhatsApp with where your order is. Once it ships, we send the carrier tracking link.

Order number

It’s in your WhatsApp message and on your order summary, and looks like NPL-0810-ABCD.

Ask for an update on WhatsApp

What each stage means

1. 1
   Quote sent

   We confirm stock and send the full price, delivery included. Usually the same working day.

2. 2
   Paid

   You pay by link, bank transfer or crypto once you’re happy with the quote.

3. 3
   Packed

   We send a photo of your packed order to check before it leaves.

4. 4
   Dispatched

   Tracked, within 1–2 working days of payment. We send you the tracking link.

Prefer email? Write to enquiries@nobelpeplab.com with your order number. See Shipping & Delivery for delivery times by country.